Implementing AI-Powered Customer Service: How CIOs Can Enhance Customer Experience and Drive Business Growth

With customer expectations at an all-time high, organisations must leverage innovative technologies, such as artificial intelligence (AI), to deliver exceptional customer service. CIOs play a pivotal ...

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    Faris Faris

    FARIS FARIS Chief Information & Technology Officer at Ferraro Foods

    Productivity, Self Improvement, Leadership, Interview
    The Importance of Adventure in Improving Leadership Skills

    As a leader, it's easy to become consumed by work and the day-to-day responsibilities that come with it. However, taking time to step away from the office and pursue adventure can have a profound impact on your leadership skills.

    leader, Productivity, Self Improvement, authentic leader, Technology Leadership, Adventure
    Grace Leaf

    GRACE LEAF Acting CIO & Chief of Culture & Development at Community Colleges of Spokane

    Productivity, Self Improvement, Leadership, Interview
    Tech-Savvy Kids: The Pros and Cons of Growing Up in a Digital World

    Technology has become an integral part of our daily lives, and this is not just limited to business and our roles as technology leaders, but also includes the lives of our children. From smartphones and tablets to social media and video games, technology is shaping the way our children think, ...

    Self Improvement, problems, Wellness, Family Wellbeing, Technology
    Colby Ricker

    COLBY RICKER Founder & CEO at MotorUnit AI and AVP at Sweep

    Productivity, Self Improvement, Leadership, Interview
    Top priorities for a CIO in their first 100 days

    As a CIO, the first 100 days in a new role can be a critical time for setting the direction and priorities for the organisation's technology strategy. Here are some key areas that CIOs should focus on during their initial tenure:

    Leadership
    Crystal Allen

    CRYSTAL ALLEN CIO at LUMA Energy

    Productivity, Self Improvement, Leadership, Interview
    The Importance of mentoring future tech leaders

    Mentoring future technology leaders is an important aspect of ensuring the continued success of any organisation. As technology continues to play an increasingly important role in the business world, the next generation of technology leaders will be critical to driving growth and competitiveness.

    Productivity, Leadership, Solutions, Technology, Mentoring
    Yann Mulonda

    YANN MULONDA CIO & Lead Senior Site Reliability Engineer at ITOT & ICF

    Productivity, Self Improvement, Leadership, Interview